People stories

The stories of people who get help with their water bills via The Human Utility.

A Donation is a Love Letter

March 1, 2020• Donor stories, People stories

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Edmond's two sons

A Money Gap Swallows a Father and His Two Sons

March 1, 2020• People stories

Recipient Story: What even is a “ready-to-serve” charge? And should these kids lose their water service because of it? Edmond H...

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Photo of a leaking pipe.

No Whistleblower Protection from your Landlord

January 21, 2020• People stories

Recipient Story: Your donations make what seems impossible, possible: a Detroit woman is able to move her family into their new home....

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A Note of Thanks thank you card

A Note of Thanks

January 19, 2020• People stories, The Work

Sometimes the team at The Human Utility gets a gift from someone who’s gotten help with their water bill…

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DWSD shut off notice

Do These Pants Make my Arrears Look Big?

December 17, 2019• People stories, Public policy

Recipient Story: A Utility’s Offer of Help Overpromises, Under-delivers Leslie, a Detroit area grandmother whose water service you...

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