People stories

The stories of people who get help with their water bills via The Human Utility.

A Note of Thanks

People stories, The Work

Sometimes the team at The Human Utility gets a gift from someone who's gotten help with their water bill......

Read More

Do These Pants Make my Arrears Look Big?

People stories, Public policy

Recipient Story: A Utility’s Offer of Help Overpromises, Under-delivers Leslie, a Detroit area grandmother whose water service you...

Read More